Refund Policy for GrowthUplift.com
GrowthUplift.com (hereinafter referred to as "the Website") reserves the exclusive right to issue, deny, or modify refunds at its sole discretion. This Refund Policy governs all financial transactions conducted through the Website, including subscriptions, digital products, and service fees. By completing a purchase, you acknowledge and agree to the terms outlined below.
  1. Refund Eligibility
1.1 General Conditions Refund requests are evaluated on a case-by-case basis and subject to approval by the company's management team. To be considered, requests must meet the following criteria:
  • Submitted within 7 days of the original transaction date.
  • Accompanied by proof of purchase (e.g., order number, transaction ID).
  • Related to technical errors directly attributable to the Website, such as duplicate charges or failure to deliver paid content.
1.2 Non-Refundable Products and Services The following are explicitly excluded from refund eligibility unless required by law:
  • Digital Downloads: E-books, printable guides, or course materials marked as "delivered" in user accounts.
  • Subscription Fees: Monthly or annual membership plans, unless canceled within 48 hours of initial purchase.
  • Donations: Contributions to community-driven initiatives or crowdfunding campaigns.
2. Refund Request Process
2.1 Submission Requirements Users must submit refund requests via email to phil@growthuplift.com or through the "Contact Us" page. Requests must include:
  • A detailed explanation of the issue.
  • Screenshots or error messages supporting the claim.
  • Preferred refund method (original payment channel or account credit).
2.2 Evaluation Timeline The Website will respond to requests within 5–7 business days. Approved refunds may take up to 10 business days to reflect in bank statements, depending on third-party processors.
3. Refund Discretion and Limitations
3.1 Company Prerogative GrowthUplift.com retains the right to deny refunds for:
  • Change of mind or dissatisfaction with content quality.
  • Partial usage of subscription benefits.
  • Full or Partial services rendered.
  • Purchase of any tool or app for the project
  • Requests submitted after the 7-day eligibility window.
3.2 Chargeback Restrictions Users who initiate credit card chargebacks without first contacting the Website's support team will have their accounts suspended indefinitely. Chargeback-related disputes may incur administrative fees deducted from refund amounts.
4. Refund Exceptions Under Indian Law
4.1 Statutory Rights Refund rights mandated by the Consumer Protection Act, 2019, or other applicable Indian laws take precedence over this policy. For example, users may claim refunds for defective services or false advertising under Section 2(9) of the Act.
4.2 Legal Compliance The Website will honor refunds ordered by courts, tribunals, or regulatory authorities in Maharashtra, India. Such cases will be resolved in accordance with the jurisdiction outlined in the Terms and Conditions.
5. Refund Methods & Timelines
5.1 Payment Returns Approved refunds are processed through the original payment method (e.g., credit/debit cards, PayPal). If the original method is unavailable, the Website may issue account credits redeemable for future purchases.
5.2 Currency and Fees Refunds are issued in Indian Rupees (₹) or the original transaction currency. Cross-border conversion fees or bank charges are non-refundable and borne by the user.
5.3 Refunds are processed in 5-7 working days.
6. Policy Updates
6.1 Revisions The Website may amend this Refund Policy at any time. Changes become effective immediately upon posting, and continued use of services constitutes acceptance. Users with active subscriptions will receive email notifications of material updates.
6.2 Grandfathering Existing refund eligibility for purchases made prior to policy revisions will be governed by the terms in effect at the time of purchase.
7. Contact Information For refund-related inquiries, contact: Billing Support Team GrowthUplift.com Email: phil@growthuplift.com
Effective Date: April 30, 2025
By purchasing services or products through GrowthUplift.com, you affirm that you have read, understood, and agreed to this Refund Policy. The Website's decisions regarding refunds are final and binding.